Other FAQs

The perfect timing would be at least 7 months before your actual day if you planning to make an order and at least 5-6 months for renting.

Sorry to say, we strictly accept by appointment only. To avoid any disappointment, we strongly recommend secure your slot before you coming.

Payment for appointment can be made through our website appointment booking process.

Seamless, nude lingerie, preferably a strapless bra works extremetly fine. If you have a favourite pair of shoes or wedding shoes that you planning to wear feel free to bring those along with you , but we do provide heels and veils for you whilst trying on dresses.

Yes, we kindly ask you that to give us a notice at least 2 weeks before your selected appointment date if you need to cancel or re-schedule your fitting session. Any cancellation notice given less than 2 week will not be entitled for a refund.

We suggest that you bring not more than 4 persons including you so that you won’t be flooded by opinions given from your guests. Because its all about your own preference on the dress you going to choose for your big day.

No, currently we do not offer custom-made service.

Made to order is a process where bride tries a few samples from the bridal shop and order a standard size for bride from the designers, i.e. size UK6, UK8, UK10 and so on.

Normally we will order a size bigger than your usual size when we encounter situation where your size is fit in between 2 sizes, i.e. size between UK6 and UK8. We will then provide a tailor service without charge to have a minor alteration so that the dress will fit into your body.

We hear you! We know the struggle of being a petite bride. Good news is certain designers’ collection that we carried offers a custom size ordering for petite body figure. Please don’t be shy to contact us, we are more than happy to assist you on this matter.

Made to order dresses usually takes 4-6 months to make. So, we highly recommend you to visit you at least 7 months before your actual day.

Due to the variety selection from our carried Designers’ collections, we only carry certain samples from each of the designers. If you have anything in mind that are available from the designer’s collection, we are always welcome and available for order. Kindly contact us and tell us what you need when you are at your try our session with us.

We only carry one size of each sample. Mostly of them is UK6- UK10.

If the item is damaged beyond repair or the item is never returned after the rental service due, the retail price of the item will be charged as compensation.

We accept several payment methods as follow:
– Credit/Debit Card
– Online Transfer
Please note that we will only proceed with orders with actual payment being made and met with the agreed terms and condition.

We understand there are a lot of temptations out there, however, once the order had been placed, the order will not be able to cancel and the deposit is non-refundable.